Once you have created an Authomate account, you will receive a welcome email that will provide you with links to the browser extensions as well as to the apps. The email will also have an attached QRCode to use to register your SmartPhone. We currently support IOS and Android Platforms for the StrongPass Teams app. The apps are available at the respective app stores.

To download the IOS App, go to App Store on your iPhone, or from the App Store section of the iTunes application on your PC or Mac.  Search for “StrongPass” or “Authomate” and select the StrongPass Teams app for download.  If you use iTunes on your PC or Mac, sync the app to your iPhone after the download completes. Download links are also available from here.

To download the Android app, go to the Google Play store on your Android device and search for “StrongPass””. Alternatively, when downloading the app to your PC, after downloading it, sync your Android device using your favorite Android synchronization application. Download links are also available from here.

Register Your SmartPhone (Team App)

Download and install the StrongPass Teams app.  Launch it to display the Scan Now button. If this is the first time you are registering and you received a welcome email from your team administrator, open the email and locate the QR Code, then scan it by clicking on the Scan Now button in the StrongPass Teams app.

Click here for instructions on how to re-register after upgrading to a new device, replacing a lost device, or uninstalling/re-installing the StrongPass Teams app.

If you are the team administrator that created the account at Authomate, your Team Name, Team Domain, and email address will be pre-populated after the scan. These are the values you specified when you created the account. You need to enter the same password that you chose when you created the account.
If you have been invited by your team administrator to join a team, your Team Name, Team Domain, and email address will be pre-populated after the scan. These are what the administrator selected at the time of inviting you to the team. You have to enter and confirm your new password. If you have been re-invited, you only have to enter your existing password once. 

Click "NEXT" to continue..

This screen discusses the gesture/passcode needed to unlock StrongPass Teams. Click NEXT to select the device passcode/gesture. Once you Confirm your passcode/gesture this will complete the device registration.

The StrongPass Teams app is now ready for use. Enter the passcode/gesture to unlock the app to begin to using the app.

When you first log into StrongPass, you will be prompted to email your recovery key. The recovery key is used to restore your app data if you lose or replace your smartphone. The recovery key should be secured and kept safe.