Frequently Asked Questions (FAQ)

General Overview

General questions about StrongPass products

Troubleshooting and Recovery

What to do when something isn't working or you have to replace your phone

Using StrongPass Personal

How to use your StrongPass Personal App

Using StrongPass Teams

How to use your StrongPass Teams App


Answers to your security questions

What's New?

See what new features and fixes have been released for StrongPass products


Apps and Extensions

Get information and download links for StrongPass iOS and Android Apps, browser extensions and ot...


How Do I?

Step-by-step video instructions on how to protect your credentials and set yourself free



This is where we make cool new product announcements and tell our customers about fantastic featu...

Feature Requests

Join the community and tell us what you'd like to see next in our product. Everybody gets to have...

Tips and Tricks

Useful ideas on how you can better use StrongPass and get more out of it.

Report a problem

Something went wrong? Uh oh. Tell us about any problems you have and we'll look into it right away.