Welcome to Authomate Support Center
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Frequently Asked Questions (FAQ)
Security and Recovery
How secure is StrongPass and how safe are my credentials when saved in StrongPass
Where are my userids/passwords stored? How safe are my credentials?
I don’t want my site credentials stored outside of my control. How does Authomate ensure that?
I forgot my Authomate account password. How do I reset it?
I am not able to log into the StrongPass app. How do I proceed?
What is the difference between Authomate Password and StrongPass App Passcode/gesture?
I forgot my StrongPass App Passcode/Gesture, How do I Reset it?
My App is locked. How do I unlock it?
I forgot both App Passcode and Authomate Account Password. What do I do?
I lost my phone or bought a new phone, how do I recover my StrongPass credentials?
I lost my phone, how do I recover my StrongPass credentials with my new smartphone?
I lost my phone, how do I prevent anyone from accessing my StrongPass credentials?