If you forget your StrongPass device passcode and are unable to unlock the StrongPass app, you can reset it as follows:
Open StrongPass app and click on 'Forgot PIN' on the lock screen.
Enter your Authomate website login ID and password.
This screen discusses the gesture/passcode needed to unlock StrongPass Teams. Click NEXT to select the device passcode/gesture.
Select a new passcode/gesture for your app. You will be prompted to confirm the selected passcode/gesture.
You have successfully reset your passcode/gesture.