First log into your Authomate account from the sign in page using your Authomate login id and password. You can also use QR Code login and scan the QR Code using your Strong Pass App.


Once you are logged in, select "Manage Users" from the navigation menu.

To invite a user to join the team, click on “Add User Accounts” as shown above. The "Add New User Accounts Wizard" appear as shown below. The wizard will present two options. The first option is to invite a single user to join the team and the other is import a list of users from a file.

Add a Single User Account

Step 1 is to Select "Add One Account" and click on the "NEXT" button to continue. The "Add One Account" form will appear.

Step 2 is to fill out the relevant information and then click the "ADD ACCOUNT" button and the user will receive an invite email  to join the team.

Add Multiple User Accounts

Step 1 is to Select "Import From File" and click on the "NEXT" button to continue. The "Import Accounts From File" will appear.
Step 2 provides information on the format of the file to be imported. Click the "NEXT" button.
Select the file that contains the list of users to import and it will be read in.
Step 3 presents the list of users read in for review. If the file contains format errors they will be highlighted in yellow. If you hover your mouse over the highlighted item it will inform you what the issue is. Correct the errors in the file, then click "PREVIOUS" to re-import the file.

Click "NEXT" to continue.
Step 4 is to click the "START" button to continue.
Step 4 will send email invitaions to all users one at a time and display the status for each account.

Click on the "X" to dismiss the form.


New user(s) will be added to your Team and an e-mail invitation will be sent to the new user(s) with a QR Code. The user must scan this QR Code with StrongPass App to register their smart device. The QR Code will expire after the number of days specified in Step 2 of the wizard. This new user will be visible in the “User Profile” area of the Manage Team tab of your account page. Note that the new user must register their device before they can receive shared credentials.

The invitation e-mail will contain simple instructions for the new user about:

  1. Getting the StrongPass Teams app
  2. Registering their device (smartphone) using the supplied QR Code
  3. Installing browser extensions
  4. Logging into their account via the Authomate website

To add additional users, repeat the above steps.